What is Ledger® and why start at Ledger.com/start?

Ledger® hardware wallets keep your private keys offline. Ledger Live is the official software companion used to view balances, send and receive crypto, and manage device apps. Always begin at the official onboarding page: Ledger.com/start.

Download & install — Ledger Live Desktop and App

Choose the correct installer for your platform at the official download page: Ledger Live Download. Options include Ledger Live Desktop for Windows, macOS, and Linux and the Ledger Live App for iOS and Android. After installation, open Ledger Live and follow the guided setup to create or restore a wallet.

Common login & connection problems

Users often search phrases like Ledger Live login, Ledger Login not working, or Unable to login Ledger. Typical fixes:

  • Update Ledger Live and device firmware (use the official installers above).
  • Try a different USB cable and port; avoid USB hubs during troubleshooting.
  • Allow any prompts on the physical device (PIN, permissions) — Ledger requires physical confirmation for sensitive actions.
  • Reinstall Ledger Live if the app is unresponsive: uninstall, reboot, then reinstall from Ledger Live Download.

Account recovery & security reminders

Searching for Ledger Account Recovery or Can't verify Ledger Wallet? Ledger® does not store your recovery phrase — it’s your responsibility. To recover, use your 24-word recovery phrase only on a trusted Ledger device following the official guide at Ledger Help Center. Never enter your seed on websites or share it.

2FA, resets & error messages

Ledger’s model relies on the device + recovery phrase rather than centralized 2FA. Beware of offers to perform a Ledger 2fa reset outside official channels — check the Ledger Help Center for legitimate procedures. For messages like Error Connecting Ledger Account, follow the connection steps above and consult official support if problems persist.

Help & official resources

Open Ledger.com/start